Free shipping is offered on most items priced on this site. Some Exceptions Apply. If you see a "free shipping does not apply to this item" on the product page, shipping will be provided by a custom quote by our staff before we process your order.
- Free shipping is a limited time offer as rising gas prices may force us to discontinue this offer in order to keep our prices low.
Custom Quotes & Free Shipping: Any products priced by a custom quote may or may not include shipping costs in the total price quoted to you. At times our staff will list your shipping cost in addition to the product total in order to get you the lowest price possible.
We reserve the right to add shipping charges to any order where our shipping costs are prohibitive to providing you the product at the price listed. (this is a rare occurance and we will contact you if there will be any changes before we process your order.)
Handling Charge: In order to continue to offer Free Shipping on our products (raising fuel costs make this tough), a handling and processing charge of $9.99 in included with your order.
The tax laws require us to collect sales tax for all orders sold in Texas.
Thegameroomstore.com will ship to almost any address within the contiguous U.S.A. via UPS, FedEx, DHL or the Freight carrier of our choice. We can ship to Alaska, Hawaii, P.O Boxes, APO/FPO addresses, Guam, Puerto Rico, the U.S. Virgin Islands or locations outside the United States of America however, additional shipping charges will apply along with an extending shipping time due to the additional handling involved. Please contact us for charges concerning shipping to these addresses.
We also offer Free Shipping on some of our products however, some items are priced without shipping inlcuded in the price (we do this because these items are shipped via truck line and shipping costs vary greatly depending on where they are being delivered), It will be noted on the individual product pages if the free shipping offer does not apply to that item. Normal shipping rates are for orders shipped within the contiguous USA - standard ground shipping (UPS, FEDEX & USPS) and curbside delivery (truck shipments). Expedited shipping is available for some products. To check availabily and shipping cost on expidited shipments or additional handling of truck shipments please call us: 1 888 814-7531
(we reserve the right to change shipping rates when needed - you will be contacted if additional shipping charges apply.)
Shipping to Canada:
We appreciate business from our Canadian neighbors to the north! Please note, however, that we will need to provide a custom shipping quote as our free shipping offer is only good in the lower forty-eight. Sorry about that! Please call or e-mail us and we'll get you squared away. Also, please note that we cannot assume responsibility for any duties or import-export controls.
Contact us for a custom quote on large orders. We accept purchase orders from most businesses, schools and the military. A credit check may be required.
Product availability and estimated shipping times listed on this site are estimates only and are not guaranteed. The availability listed is the average time the product(s) usually take to ship. Multiple Shipments on the Same Order. In order to deliver your order as quickly as possible, your items may ship from different warehouses. In this case you will not receive all your items at the same time. Multiple shipments will not increase your shipping charges.
Please call or email us for instructions on item returns
- If you return the item(s) in sellable condition within 30 days, (meaning it is in mint condition with all packing materials so we can resell it) you'll receive a credit to your credit card, (or a refund in the method of payment), for the purchase price.*
- If you return the item(s) in less than sellable condition within 30 days, (meaning it has been lightly used and not damaged, opened and damaged the packaging and/or you put it together and it really didn't work for you), you'll receive a Patiostore.com Coupon for the purchase price (it can be used at any of our Patiostore.com Stores) minus a 20% re-stocking fee.*
- If you return the item(s) in un-sellable condition, (meaning it has been used, worn, damaged and we cannot resell it), we will return the item to you. Please contact our customer service team to arrange the return. *(We cannot pay for shipping for returned items except in cases of defects or errors in fulfilling the order - shipping costs to you will not be re-imbursed.)