Order Processing Charge: In order to continue to offer Free
Shipping on our products, due to the high fuel cost - an order processing
charge of $9.99 is added to
You may review our return policy,
information, and answers to other
questions in our Information Links. For further assistance, please email
us or call us
888-814-7531 at our Patiostore.com headquarters..
SECURE ORDER PROCESS! This website
is a confirmed secure web site using a X-Ramp hi- assurance SSL certificate.
through our Secure Servers operated by Horizon Building Systems - dba
secure process uses the latest 256-bit encryption technology to protect
your personal information. For more information, please review our privacy
PROCESSING TIME: Your order is reviewed by our Order Department
to ensure that the order is accurate. If there are any questions concerning your
order, we will contact you before processing. Once
review by our
Order Department, it is sent to the warehouse for shipment.
If your order is a custom order (such as cushion - or custom patio furniture
orders), your order is sent in for production.
We list the estimated time it takes a product to leave the warehouse
on each items page. This estimation is just an average - shipping times may
be longer during peak seasons or due to a backorder status. If shipping times
will be extended on your order we will notify you via email or phone about the
Free shipping is offered on most items priced on this site. Some Exceptions
Apply. If you see a "free shipping does not apply to this item" on
the product page, shipping will be provided by a custom quote by our staff before
we process your order.
Custom Quotes & Free Shipping: Any products priced by a custom quote
may or may not include shipping costs in the total price quoted to you.
At times our staff will list your shipping cost in addition to the product
total in order to get you the lowest price possible.
. - Free shipping is a limited time offer as rising gas prices
may force us to discontinue this offer in order to keep our prices low.